

We Go There.
So, here’s a fun fact about our flagship FFP software, iHAMMS, International Hotel Airline Mile Management System. We are globe-trotting trend-setters. We have hotel customers among many nations, all connected directly to us so they can keep their guests happy with Frequent Flyer Rewards and Loyalty Perks. This makes us the International Concierge of Loyalty if you will. We have set the standard for Frequent Flyer Program management as the world’s largest independent softwar


LOYALTY means the same in ANY Language
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Strong Foundations Build Trust
As you may know, we are the World’s leading provider of Frequent Flyer Management Software connecting over 3,000 hotels to nearly 50 airlines. iHAMMS®, our flagship product, International Hotel Airline Mile Management System, is cloud-based and is the answer to your loyalty needs. We can merge seamlessly with your hotel systems and you can reward your guests with ease! We offer the following FFP Suite of Solutions: iHAMMS® OnLine · iHAMMS® FrontDesk · iHAMMS® Direct · iHAMMS


The Cloud is a Real Place.
We have a saying around here. “When you trust the Cloud, the Sky’s the Limit” Our iHAMMS (International Hotel Airline Mileage Management System) data resides in the cloud. But, rest assured…this is our very own, PRIVATE cloud. We keep it very secure. The doors and windows are always double-locked. Because the cloud isn’t some floating misty space above our heads. It's a real, physical infrastructure that is housed in our own, state-of-the-art data center. In the mainframe da


Become a Member of Loyalty Royalty!
What’s in the word “loyalty?” A lot of meaning can be interwoven in this powerful word “loyalty.” Dating back as far as history can go, being a loyal friend, a loyal subject, or even a loyal leader meant survival in the changing times, which reaped valuable rewards. Getting an invitation to join a Royal Court is a very distinctive honor. So how are your guests any different? They aren’t. If you are loyal to them, they’ll be loyal to you. “How can we prove our loyalty?” you ma


Please meet PLUGGIE!
We would like to introduce you to Pluggie. He’s our International Hotel Airline Mileage Management System mascot and represents what the iHAMMS software does essentially, which is act as your Data Liaison of FFP rewards between your hotel and chosen airline partners. So that makes Pluggie the FFP Loyalty Concierge, if you will. And, Pluggie has been bringing hotels and airlines together for over 25 years! Pluggie is multi-lingual, has relationships with over 3,000 hotels and


What is iHAMMS?
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Why FFP?
Why FFP? Research shows that offering miles to customers increases market share, allows hotels to remain at the forefront of the competition, and incentivizes initial and repeat business. But the world of loyalty is often changing and being redefined. Loyal customers are precious commodities and putting an increased focus on gaining and retaining loyal customers will make any business stand out in front of the pack. FFP programs are inherently nearly universal in their redemp