Are your guests suffering from Terriflying? Are they confused with your Loyalty or FFP Airline Rewar
Recent studies are indicating that many travelers are simply confused by loyalty and frequent flyer programs. YouGov, a global opinion...
Creating an Institution
By definition, an institution is an established law, practice, organization, foundation, society or custom. On this day in 1846,...
Hanging in the Balance
If you’ve been watching the world news of politics, we are in some strange times indeed. It seems that for every person that feels...
It’s All OK!
Is it all OK? On this day in 1839, the initials “O.K.” are first published in The Boston Morning Post. Meant as an abbreviation for “oll...
Giving Thanks.
Americans will be celebrating their Thanksgiving holiday this week, a festivity that dates back to the first “Thanksgiving” feast held in...
Well Played!
Another World Series is in the books. And what a game it was! Baseball fans were treated to a rare Game 7, 10th inning, right down to the...