As the 31st Olympiad has officially has closed in Rio de Janeiro, we salute all the world champions, near and far for their hard work and tenacity. It has been a true joy to watch these athletes perform to their best abilities and we’ve celebrated in their triumphs! It’s our CHAMPIONS IN BUSINESS that keep us going strong and performing at our best. We value each and every relationship with every client we’ve had the pleasure of doing business with whether it be past, present

So, you have a Frequent Flyer Program. You love it because your guests love it. But, how well is it performing across the board? Are all properties in your chain using the program effectively? Are your chosen airline partners the right ones for your guests’ needs? Which properties are the top performers in offering their guests FFP rewards? Are users at each property logging in and processing rewards for their guests or is there some site maintenance required? Over time, what

You’ve Got Miles! Remember the old AOL email days when we would log on to our email account and hear that glorious sound, followed by the announcement that “You’ve Got Mail!”? In those days, most email was relevant, or at least solicited. We weren’t inundated with loads of spam so getting mail was a thing to rejoice. That AOL sound went on to become a cultural phenomenon. Now, imagine that today when it comes to rewarding your guests. Your guest checks in at your property, yo

As the Olympians give it their all in Brazil at this moment, we at iHAMMS, International Hotel Airline Mileage Management System, have been giving it our all ALL ALONG! As we are the world’s largest independent Frequent Flyer Program (FFP) software solutions provider, we’ve always had big shoes to fill and a high bar to reach. Our cloud-based suite of data capture and FFP processing solutions are specifically designed for hotels to use with ease. We can customize solutions ba

You know what would make your guests happy? Rewarding them with FFP Airline miles! And what would make them even happier? When you reward them hassle-free with no forms, data entry or email requests. iHAMMS®, International Hotel Airline Mileage Management System is a cloud-based internet tool for hotel staff to capture Frequent Flyer Program data for any airline FFP Program. iHAMMS® Direct is a connectivity tool that links airline Frequent Flyer Program (FFP) data directly f

Today, as the world watches top athletes from nations across the globe march in unison to open the Olympic Games in Rio De Janeiro, we at Marker InfoComm Inc, developers of the iHAMMS Systems, International Hotel Airline Mile Management Systems CELEBRATE INTERNATIONAL CAMARADERIE. While the Olympic games will showcase competitions of more than 11,000 athletes from over from 206 countries, we salute the friendly unison of international togetherness. To our credit, we celebrat

We all understand that retaining a loyal customer base is the master key to success. Marketers in all types of organizations spend countless hours rolling out crucial loyalty campaigns. It’s said that acquiring a new customer can be 4 to 10 times more costly on the average than keeping an existing one. So, although we all want to grow our customer base, let’s talk about keeping your current hotel guests LOYAL to your brand. Acquiring new customers is important when growing a