Leading Hotels of the World
"As a member of the Frequent Flyer program implementation team at The Leading Hotels of the World, Ltd., it was my task to research vendors to supply the data reporting connection to the airlines. I contacted many respected colleagues in the industry, and the company MarkerInfo/iHamms was mentioned more than once.
When I contacted Kirk Stephens, I was pleased (and relieved) to hear that iHamms would meet all of our requirements for mileage reporting, bonus offers, automated reporting via card reader, and PMS upload. The implementation was quick and painless, and we have continued to implement additional programs over the years. I manage many vendor relationship, and I must commend the iHamms team on their professionalism, fair pricing, accuracy, and dedication to providing high quality support to their customers."
Jon D. Londeen, Senior Vice President, Reservations Management
The Leading Hotels of the World, Ltd, New York, New York
JAL Hotels Company, Ltd.
"We, JAL Hotels, operating hotels chain in various countries in the world, highly evaluate iHAMMS, since it guarantees security and can be started up quickly as well with reasonably low-cost worldwide.
iHAMMS facilitate newly opened hotels to set up FFP very timely and also it makes us efficiently conclude business talk with airlines companies new introduced FFP programs."
Teruki Okada, Assistant Vice President, Marketing Strategy, Sales & Marketing
JAL Hotels Company, Ltd., Tokyo Japan
Le Meridien Hotels & Resorts/Starwood
"Prior to the integration to Starwood, Le Meridien Hotels & Resorts required dramatic changes to modify the paper based Frequent Flyer process operating in its 125 properties. The iHAMMS solution provided the business with an easily implementable, user-friendly solution that actually eliminated work from the back office function, as well as providing invaluable statistics that benefitted the dialogue between Le Meridien and its hotel partners. The system was backed by a knowledgeable, patient, and personable team to whom no question was too much trouble. I recommend them highly to companies seeking processing solutions."
John Griffin, Vice President Marketing, Minor International
(Previously VP Worldwide Marketing, Le Meridien)
Virgin Atlantic Airways
I have always found Ginger and the team from Marker InfoComm to be professional and always very helpful. They manage the data transfer for a number of our partners. This means that not only do they understand the key information that we need but get it to us in a timely manner. They handle any queries we have and respond in a timely manner. Overall all a great team to work with.
Amanda Cockburn, Global Strategic Partnerships Manager, Marketing,
Virgin Atlantic Airways Ltd, Crawley, UK