You know what would make your guests happy? Rewarding them with FFP Airline miles! And what would make them even happier? When you reward them hassle-free with no forms, data entry or email requests.
iHAMMS®, International Hotel Airline Mileage Management System is a cloud-based internet tool for hotel staff to capture Frequent Flyer Program data for any airline FFP Program. iHAMMS® Direct is a connectivity tool that links airline Frequent Flyer Program (FFP) data directly from hotel data capture systems such as Property Management Systems (PMS), Customer Relationship Management (CRM) Software and/or Hotel Loyalty Programs directly to airline FFP programs through the powerful iHAMMS® processing engine.
Using iHAMMS® Direct, a hotel may collect FFP information with existing PMS, CRM or Loyalty Program interfaces and input data during guest check-in/check-out, and then upload this data for direct connection to any airline FFP program in the world using the exclusive iHAMMS® Direct link.
iHAMMS® Direct makes sending or receiving data easy and straightforward. iHAMMS® support will set-up a unique interface for each participating hotel property for regular data submissions and feedback.
Supported by the powerful iHAMMS® OnLine Administration and Management tool, iHAMMS® Direct is the modern gateway to advanced FFP Program administration.
The iHAMMS Direct® tool saves hotels money by processing FFP rewards faster and more effectively. Hotels will:
use existing PMS, CRM or Loyalty systems to process airline rewards
move vital customer service functions from the back-of-the house to the front-of-the-house
free up staff from FFP administrative functions and cut labor costs
improve accuracy and customer service levels
dramatically increase FFP volume
decrease airline billing errors
So, employ the FFP tool that rewards your guests miles quickly and accurately. Trust the iHAMMS software that will effectively handle this valuable FFP task for you with ease!
See a full list of our GLOBAL FFP products and FFP solutions on our Products page on www.ihamms.com
Contact us today for a free consultation so we can help you KEEP YOUR GUESTS LOYAL.
Offices: Orlando | Los Angeles
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