February 7, 2017

On this day in 1964, four lads from Liverpool arrived in American for the first time.

Three thousand screaming fans were waiting for The Beatles as they arrived for their appearance on the Ed Sullivan Show and three concerts to follow. An estimated 73 million Americans...

September 9, 2016

Remember the days of the-oh-so popular got milk? ad campaigns?  It sparked copycat got fill-in-the-blank question mark sayings far and wide. Got wine? Got Hamilton? Got Jesus? Got football? Everybody wanted to know what you “got” so you knew what you needed. And who ca...

September 1, 2016

Do you ever feel like you, your department and staff around you are chasing their tails to get things done? Tired of playing the waiting game to get tasks completed in order to keep the work process flow moving? This can often be the case when attempting to manage a Fr...

August 19, 2016

So, you have a Frequent Flyer Program. You love it because your guests love it. But, how well is it performing across the board? Are all properties in your chain using the program effectively? Are your chosen airline partners the right ones for your guests’ needs? Whic...

August 17, 2016

You’ve Got Miles!

Remember the old AOL email days when we would log on to our email account and hear that glorious sound, followed by the announcement that “You’ve Got Mail!”? In those days, most email was relevant, or at least solicited. We weren’t inundated with loads...

August 9, 2016

You know what would make your guests happy? Rewarding them with FFP Airline miles! And what would make them even happier? When you reward them hassle-free with no forms, data entry or email requests.

iHAMMS®, International Hotel Airline Mileage Management System is a cl...