iHAMMS®  Frequent Flyer Software for Airline & Hotel FFP Management, and FFP Accounting & Reconciliation
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Site: FFP Connectivity Tools > iHAMMS® Manual
iHAMMS® Manual

iHAMMS® Manual  couldn't be easier.  Your hotels collect the data, iHAMMS® Support does all the rest.

Hotels may send hotel stay information data in an ExcelTM spreadsheet, text file, or faxed log sheet.  iHAMMS® Support staff will submit each transaction and our automated processes will validate the data with hotel FFP programs, calculate mileage/point totals for each guest, and provide detailed reporting to each hotel.

Supported by the
iHAMMS® OnLine Control Panel, hotel staff may access all of the other powerful Administration, Management, and Reporting features:

   Comprehensive array of standard reports with easy user controlled filters for individual customization

 

  Guest rewards inquiry with error correction capability 

  Special Promotions setup and administration 

  Property set-up and user administration tools

  Built in System Bulletin User communication tool 

  Airline FFP Program Invoice Validation Support 

  Hotel Billing System Integration options for participating hotel properties

 

Learn More
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iHAMMS® Suite of Frequent Flyer Software Solutions is a specialized group of advanced, high-tech tools designed exclusively for hotel collection and administration of mileage or point based reward incentives with airline frequent flyer programs (FFP's). 

With iHAMMS® Suite of Software Solutions, hotels use state of the art, web-based tools to increase efficiency and guest satisfaction while lowering overall adminstration costs for participation in airline mileage reward programs.

iHAMMS®  advanced tools provide easy data collection and instant data verification with airline FFP programs, and fast, accurate postings to FFP systems, thus nearly eliminating customer service problems for hotel staff.

iHAMMS®  is the world's most advanced database system for the collection and processing of airline frequent flyer information for mileage postings to the world's major airlines FFP programs. The databases are robust, enterprise-level, providing on-line storage and maintenance for tens of millions of records of information for 38 current airline FFP programs.

iHAMMS® Suite of Software Solutions are administered by Marker InfoComm Inc.

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